Privacy Policy
Last Updated: April 2025
Introduction
Burlington County Orthopaedic Specialists ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at burlingtoncountyortho.com (the "Site") or visit our office.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and any other information you voluntarily provide through our contact form or when scheduling an appointment.
- Health Information: Medical history, insurance information, and other health-related data collected during your visit to our office, handled in accordance with HIPAA regulations.
- Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, time spent on pages, and referring website addresses.
- Cookies: We may use cookies and similar tracking technologies to enhance your experience on our website.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Schedule and manage appointments
- Provide medical care and treatment
- Process insurance claims and billing
- Improve our website and patient experience
- Comply with legal obligations
- Send appointment reminders and follow-up communications
HIPAA Compliance
As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA's Privacy Rule and Security Rule. A separate Notice of Privacy Practices is available at our office and upon request.
Disclosure of Your Information
We may share your information in the following circumstances:
- Healthcare Operations: With other healthcare providers involved in your care, insurance companies for claims processing, and as required for treatment purposes.
- Legal Requirements: When required by law, subpoena, or other legal process.
- Business Partners: With trusted service providers who assist us in operating our website and conducting our practice, subject to confidentiality agreements.
- With Your Consent: In any other circumstances where you have given us explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 through our website. Medical care for minors is handled through their parent or guardian.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Request a copy of your medical records in accordance with HIPAA
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Burlington County Orthopaedic Specialists
Briggs Road Professional Campus
2059 Briggs Road, Suite 304
Mt. Laurel, NJ 08054
Phone: (856) 235-7080
Fax: (856) 242-3415